Google launches premium tool Helpouts - Los Angeles News | FOX 11 LA KTTV

Google launches premium tool Helpouts

Posted: Updated:
MYFOXNY.COM -

Trying to master the perfect smoky eye? Or maybe you need to make a salad for a dinner party but don't know how to cook? Need help fixing something at home, but don't know how to use this? Now there's a place you can go to get help with all of it.

"Google Helpouts is really about helping people, giving them one on one interaction with experts," said Mark Spoonauer, editor in chief of LaptopMag.com.

The new Google tool launched Tuesday and promises real help from real people in real time. Now you can get scheduled help or on-demand advice from an expert over a two-way video chat from personal yoga instruction, to cooking lessons. Google has more than 1,000 providers signed up.

Joe Barbera of Long Island said it could come in handy since he's not so handy around the house.

"If you have a leak in the house they can tell you how to fix it," Barbera said. "If you have a clamp or a piece of rubber, you can stop it until you get a mechanic."

Another area getting a lot of attention is health care. For example, a board-certified doctor offers live consultations and charges $5 per minute."

All users need a Google+ account. Payment is handled through Google Wallet.

But some aren't so sure they would pay for the instruction.

"It's going to be tough because there is so much free content on the internet right now," said Sherry Tenorio of Chelsea.

Others have privacy concerns, not knowing who is on the other side of the camera.

"It's a little weird," said Megan Milostan of the Upper East Side. "Personally, I don't think I need to see the person in the flesh."

Google said it has approved every one of its providers.

Experts say the tool seems to work, but the company's biggest competitor could be itself. YouTube, which is owned by Google, already has how-to videos for every imaginable subject.

"Over time who knows maybe you will watch a YouTube video on how to do something and if you don't get the answer, there may be a link to a help out service," Spoonauer said.

If you want to try it, Helpouts is available on a computer or mobile device. An Android app also exists.

  • Local NewsLocal NewsMore>>

  • 17,000 red light camera tickets dismissed

    17,000 red light camera tickets dismissed

    Friday, August 22 2014 7:39 AM EDT2014-08-22 11:39:23 GMT
    A technical glitch in a red light camera operating system means that some 17,000 motorists in New Jersey will not have to pay a fine for running red lights. Computer problems between May 28 and June 30 resulted in motorists not receiving notices of violations. New Jersey law requires that if a ticket hasn't been served within 90 days, it must be dismissed.
    A technical glitch in a red light camera operating system means that some 17,000 motorists in New Jersey will not have to pay a fine for running red lights. Computer problems between May 28 and June 30 resulted in motorists not receiving notices of violations. New Jersey law requires that if a ticket hasn't been served within 90 days, it must be dismissed.
  • Brooklyn Bridge flags back on US soil

    Brooklyn Bridge flags back on US soil

    Friday, August 22 2014 7:25 AM EDT2014-08-22 11:25:55 GMT
    Police say the two American flags swiped from the Brooklyn Bridge and replaced with faded white ones are back on U.S. soil. NYPD spokesman Sgt. Carlos Nieves said Friday that the flags are in the United States. He did not know their exact location. Two German artists claimed responsibility earlier this month for the July 22 stunt. 
    Police say the two American flags swiped from the Brooklyn Bridge and replaced with faded white ones are back on U.S. soil. NYPD spokesman Sgt. Carlos Nieves said Friday that the flags are in the United States. He did not know their exact location. Two German artists claimed responsibility earlier this month for the July 22 stunt. 
  • Garner's family meets U.S. attorney

    Staten Island stores worried about rally

    Staten Island stores worried about rally

    Friday, August 22 2014 6:34 AM EDT2014-08-22 10:34:05 GMT
    Some Staten Island business owners say they are bracing for huge crowds on Saturday during a planned march for a man killed in an apparent chokehold during his arrest by NYPD officers. The Rev. Al Sharpton said he is estimating about 3,000 to 5,000 people to rally.
    Some Staten Island business owners say they are bracing for huge crowds on Saturday during a planned march for a man killed in an apparent chokehold during his arrest by NYPD officers. The Rev. Al Sharpton said he is estimating about 3,000 to 5,000 people to rally.
Powered by WorldNow

KTTV FOX 11
1999 S. Bundy Dr.
Los Angeles CA 90025

Main: (310) 584-2000
News Tips? (310) 584-2025

Didn't find what you were looking for?
All content © Copyright 2000 - 2014 Fox Television Stations, Inc. and Worldnow. All Rights Reserved.
Privacy Policy | New Terms of Service What's new | Ad Choices