Justin Dolan thought he had scored. He bought two tickets for Sunday's Super Bowl on StubHub for $480. Most tickets in the upper bowl, where he and his dad would be sitting, are going for three times that amount: about $1,500.
"We have an opportunity to go to a Super Bowl in our hometown and to see it at that price was a real dream come true," Dolan said. "That was our chance."
StubHub now says those reasonably priced Super Bowl tickets were a mistake. The price was missing a zero. They were supposed to be $4,800 not $480.
Smita Saran, a StubHub spokesperson, called the situation "unfortunate." She said the buyer made a mistake and called StubHub immediately, and StubHub contacted Dolan and issued him a refund and a $480 credit for a future purchase.
But Dolan said he wants StubHub to honor the ticket price. StubHub said that would set a precedent that encourages fraud.
Dolan said he understands StubHub's policy but was hoping the company would reconsider and make his Super Bowl dream come true.
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